Frequently Asked Questions
Is Uber shared riding operating in Santorini?
Uber technology platform is not running in Santorini. You can book directly the service from a local transportation company instead. Santorini Transport is the best alternative to Uber though. Also, Lyft is not authorized to operate anywhere in Greece.
Do you allow us to use the transfer service for animals?
Live animals can travel providing they are carried in suitable carrying equipment. You must keep it in good and secure condition. Furthermore you should have all the necessary documents (e.g. a pet passport). This only apples to Private Transfers. In this situation, please notify us at the time you make your reservation. Guide dogs are transported free of charge.
Do I have to tip the driver?
The price paid does not include a tip. If you feel your resort taxi driver has been friendly and courteous, then a small tip is the norm. Our drivers will be more than happy to accept it.
Where can I pay? Can I pay by credit card?
You can pay by cash on the spot directly to the driver. Additionally we accept credit card payments.
How can I pay?
Generally we accept Euro currency. Please let us know in advance if you would like to use a different currency.
What if I’m traveling with a Wheelchair?
If you are traveling with a wheelchair collapsible or non-collapsible please email us via the Contact Us page prior to booking. That is to ensure the appropriate vehicle can be provided.
Changes, Delays and Cancellations
What happens if my holiday details change prior to departure?
If your details change prior to departure simply contact us on (+30) 6984637383 or by email at info [@] santorinitransport.com. Your details will be amended accordingly. However, you will be responsible for any increase in the transfer price if the new hotel is further away from the airport or port.
What if I have additional questions?
We welcome you to contact us with any questions, concerns or suggestions. If you didn’t find your answers in The Frequently Asked Questions, you may contact us directly by phone or by filling out our Contact Form: https://www.santorinitransport.com/contact